The computer has a virus, you can’t access your share drive, and the plugin for your email system is not functioning properly! How often has one, all, or other IT problems happened in your business? In this article we will look at reasons why your company should consider outsourcing your IT needs.
We will explore the challenges companies currently face concerning technology, what the differences are between having an in-house IT person or small IT department, compared to outsourcing this responsibility–and then outline a helpful way to find the right IT outsourcing solution for your business.
IT technology is obviously changing at an unprecedented rate. Moore’s Law states that the number of transistors on an integrated circuit doubles about every year. In other words, the storage capabilities and processing power of computers are doubling, while their size is shrinking at an exponential rate. You seen this happen with the cell phone–starting as the size of a brick with very limited functionality, being upgraded to smart phones that gradually acquired more and more features, to now having smart watches the comfortably sit on your wrist. Even the size of the PC has shrunk from a huge clunky desktop, to the newer small hard drives that hide behind your monitor. Tablets have the processing power of many laptops, and are easily transported in a purse and held in the palm of your hand. Technology is truly evolving in dramatic fashion. None of us should be surprised when we are handed in the future a chip with holographic projection ability and the capacity to execute all our computing needs.
In addition, the software industry has taken flight in ways many of us could never have imagined, with open source systems that allow our collective talent to weigh in on improving applications like those from Microsoft and Adobe, that have the ability to integrate with other applications and plugins–adding even more functionality that provide “mind blowing” solutions. Who can stay on top of it all?
Beyond the increasing demand to leverage technology in the workplace, there’s the cost involved in maintaining state of the art hardware and software. Studies show that companies spend an average of 3% to 7% of their revenues on IT. A company trying to maximize profit and investments will need to find ways to improve IT functionality.
In-House Versus Outsourced IT
There are obviously both pros and cons to outsourcing IT versus having an internal IT resource. Some companies apply a highbred method of contracting with an IT firm, while also having an individual or team within the organization dedicated to it’s basic IT needs. But here are some in-house and outsourced IT distinctions:
Outsourcing Your Needs
Once your business has decided to move forward and to consider outsourcing your IT needs, it is important to take certain steps to ensure the success of your contracting relationship. Here are recommended steps to consider during this process:
Outsourcing your company’s IT needs can save money and leverage technology, giving you a comparative edge in a typically brutal marketplace. Tell us about your company’s current view on outsourcing, both good and bad experiences.